Introduction
sunny-dive respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
sunny-dive is the data controller responsible for your personal data. Our contact details are:
Wellington House
47 Park Row
Leeds, LS1 5JL
United Kingdom
Email: [email protected]
Information We Collect
We may collect and process the following categories of personal data:
Information You Provide
- Name and contact details (email address)
- Property preferences and requirements
- Communication history with our team
- Service enquiry details
Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and provide requested services
- To match you with suitable properties based on your requirements
- To communicate about our services and relevant opportunities
- To improve our website and service offerings
- To comply with legal and regulatory obligations
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: Where you have provided explicit consent for specific processing activities
- Contractual necessity: Where processing is necessary to provide services you have requested
- Legitimate interests: Where we have a legitimate business interest that does not override your rights
- Legal obligation: Where we are required to process data by law
Data Sharing
We may share your personal data with:
- Property owners and landlords (only with your consent and as necessary to provide our services)
- Professional advisers including lawyers and accountants
- Service providers who assist with our business operations
- Regulatory authorities when required by law
We do not sell your personal data to third parties.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our legal obligations.
Your Rights
Under UK data protection law, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data in certain circumstances
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to certain types of processing
- Withdraw consent: Where processing is based on consent
To exercise any of these rights, please contact us at [email protected]
Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at [email protected]